“The Roadmap lays out eight specific strategies for change, which together constitute a comprehensive approach for how patient and family engagement can drive health system transformation. For each change strategy, the Roadmap provides a brief description of what it entails and numerous specific tactics that can be executed to advance the strategy. There are also milestones that can help in assessing implementation progress and results. The tactics are drawn from existing research evidence and promising directions where sufficient evidence may still be lacking.
Many of the strategies and tactics can be implemented easily and right away. For each strategy, the Roadmap also identifies existing resources that are freely available from credible organizations.” – http://healthaffairs.org/blog/2015/01/20/moving-from-mandate-to-reality-a-roadmap-for-patient-and-family-engagement