Professor Noriaki Kano Model of Product Design Happiness and the Apple Watch (and HealthKit?)

“We have a love / hate relationship with technology and the Apple Watch (and HealthKit?) will be no exception. By applying Professor Noriaki Kano’s model, companies can overcome the unavoidable deficiencies that come with new products by building-in features that continue to surprise and impress.” – https://www.linkedin.com/pulse/heres-why-youll-hate-apple-watch-important-business-lesson-nir-eyal

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