Respected Lean sensei Pascal Dennis: “Too often we sub-optimize by focusing Lean (aka Toyota Business System) entirely on productivity & efficiency.
And you can’t grow unless the entire value stream is engaged.
The system comprises three ‘loops’, in fact: Design, Make, Sell.
As it happens, one of my favorite Toyota senseis, Shin-san, was a sales & marketing executive…
That’s what (the book by Pascal Dennis) The Remedy – Bringing Lean Out of the Factory, is all about.
A big challenge, but that’s why we have managers.
(As Shin-san use to say, “No problem, no need for managers!”)
Tip of the hat to Orrie, Art Byrne and the Wiremold leadership team, who saw all this a few decades ago!
So what’s this mean for Lean practitioners (2015+)?”